Patient-Centered Medical Home

What does it mean that Legacy is a Patient-Centered Medical Home (PCMH)?

  • We are available when you need us with same-day appointments and our afterhours on-call service.
  • We ask about your personal or family situation and suggest treatment options based on your lifestyle goals.
  • Our team answers your questions and helps you better understand your health care needs.
  • We provide equal access to health care regardless of your ability to pay.
  • We help find potential sources of insurance coverage.
  • When services are required at other facilities, Legacy will assist in coordinating that care.
  • We work with you based on recognized standards (evidence based guidelines) to provide you with a high level of care and the ability to support your unique health care needs.
  • Video for more information about PCMH

Legacy has achieved the highest level of recognition under the National Committee for Quality Assurance (NCQA)

NCQAā„¢ President Margaret E. O’Kane said, ā€œRecognition shows that Legacy Community Health has the tools, systems and resources to provide its patients with the right care, at the right time.ā€

The following locations have earned the PCMH designation Level 3, the highest level of recognition.

  • Lyons Clinic
  • Southwest Clinic
  • Baker-Ripley Clinic
  • Mapleridge Clinic
  • Montrose
  • Bissonnet Clinic
  • San Jacinto Clinic

What can I do to get the most out of my visit?

  • Make a list of your questions.
  • Write down the names and phone numbers of other health care providers you have visited, including emergency rooms or hospitals.
  • Make a list of all medications you take (over-the counter drugs, herbal supplements, vitamins).
  • Bring your insurance or eligibility information.
  • Provide any other health care providers with information about your Legacy provider.
  • Contact Legacy at least 24 hours prior to your scheduled appointment in the event you need to cancel.

For assistance in obtaining medical records or transferring medical records: (832) 548 5000 or mrecords@legacycommunityhealth.org

Visit the Legacy Patient Portal

For questions or to make an appointment during or after hours call (832) 548 5000